Last Updated: January 16, 2026

At Raibros, we are committed to delivering our handbags with transparency and efficiency. This Shipping Policy outlines our commitment to timely delivery and clear communication regarding your order’s journey.

1. Shipping Destination

Currently, Raibros focuses exclusively on serving our customers within the United States. We ensure that every handbag is handled with care from our facility to your doorstep.

2. Order Processing & Cut-off Times

To maintain our “Raibros Quality” standard, every order undergoes a thorough inspection before shipping.

• Order Cut-off Time: 2:00 PM (GMT-5, Eastern Standard Time – EST).
• Handling Time: 1–2 business days (Monday – Friday).

Please note: Orders placed after the cut-off time or during weekends/public holidays will begin processing the following business day.

3. Transit Time & Delivery Estimates

Once your order has been handed to our carrier partners (USPS, UPS, or FedEx), the following transit times apply for standard delivery:

• Transit Time: 3–5 business days.
• Total Estimated Delivery: 4–7 business days (Handling + Transit).

4. Shipping Costs

We believe in straightforward pricing. Our shipping rates are based on the weight of your order to ensure fairness and accuracy:

• Standard Shipping (Up to 1 kg): Flat $10.00
• Standard Shipping (Above 1 kg): Flat $15.00
• Fast/Expedited Delivery: Available for select items. Charges for fast delivery will be calculated and displayed at checkout based on the specific weight and destination.

5. Potential Shipment Delays

While we strive to meet our delivery estimates, please note that transit times are provided by our carriers and are not guaranteed. Delays may occasionally occur due to:

• Severe Weather Conditions: Extreme storms, snow, or natural disasters.
• Peak Seasons: High volume during holidays (e.g., Black Friday, Christmas).
• Unforeseen Events: National emergencies, carrier strikes, or technical outages.

If your shipment is significantly delayed, our team will proactively reach out to you via email with an updated status.

6. Change of Address

Once an order is in the “Processing” stage or has been dispatched, we are unable to change the shipping address. Please double-check your details at checkout to ensure your Raibros bag arrives at the correct location.

7. Order Tracking

Transparency is key to a great shopping experience. Once your order is dispatched, you will receive a Shipment Confirmation email containing a tracking number and a link to monitor your package in real-time.

8. Delivery Limitations & Damages

• Address Accuracy: Raibros is not responsible for orders delivered to incorrect addresses provided by the customer.
• Damaged Items: If your handbag arrives damaged, please document the packaging and the product and contact our support team within 48 hours of delivery.

9. Customer Support

For any questions or assistance regarding refunds, exchanges, or returns, contact us:

• Business Name: Raibros
• Chat Support: 24/7
• Business Hours: Monday to Friday, 9:00 AM – 4:00 PM (Saturday & Sunday closed)
• Business Contact: +1 (XXX) XXX-XXXX
• Business Mail: support@raibros.com
• Business Address: 1234 Bexley Street, North Charleston, South Carolina 29405, United States